Why SymteQ...

Symteq specialize in Application Profiling, IT Governance and COBIT.

Poor application performance impacts all application users, including employees, business partners, suppliers and customers - ultimately putting the business mission at risk. It is crucial that IT managers focus on optimizing application performance throughout the IT Infrastructure.

Our focus is simple, IT Applications serve Business Objectives and not the other way round. For IT Governance to work there must be communication between IT departments and Business Units. This communication link must be based on hard facts and not opinions.

Application Profiling is the proven means available to attain these objectives. This is our field of expertise. Using Application Profiling to deliver the maximum results to business, streamlining fragmented IT environments, changing the focus from delivery to performance and saving costs by predicting and resolving problems before implementation and throughout the life cycle of applications.

The most important tenant to keep in mind, is... "you don't want any surprises when you introduce an application to your network."

The cost to go back and fix a poorly performing application on your network is exponentially higher than when you catch it in production or even development. To be more specific, it costs on average approximately £1,000 to fix an application fault during design time, £8,000 to fix at the start of test time, £40,000 to fix later in the testing period. That number almost doubles to £60,000 when you have to fix it after its been launched on the network.

Three aspects make us the best Application Profiling and IT Governance option for your Business

Technology.
We are a Service Partner of COMPUWARE and use their award winning software, namely Compuware Vantage Suite. This software suite defined Application Profiling and is a complete Software Development Life cycle solution which can be used on any distributed TCP/IP or IPX/SPX environment e.g. LAN, WAN, RDBMS, WEB etc.

Methodology.
We have developed an advanced Application Profiling methodology which incorporates principles of PRINCE2, ISO9001/2000 and ISACA COBIT. The aim of our methodology is to reduce project costs through fixed timelines and rapid implementation of Information Archiving and Project Testing Environments. Our methodology is designed to provide a comprehensive performance management solution for distributed applications, from development through to production, eventually including 24/7 monitoring of the entire application from the end-user, through the network, to the server and database tiers. We determine the precise nature and causes of performance bottlenecks through powerful views of how an application interacts with its supporting infrastructure. Using captured development or production performance metrics, SymteQ provides forecasting and planning for efficient growth management.

This methodology, combined with the vast experience of our implementation consultants, enables SymteQ to provide a unique solution to each Enterprise Client for successful service level management.

Service.
As Application Profiling and IT Governance experts, SymteQ is capable of providing a wide variety of Consulting, Outsourcing and Professional Services to enterprise clients and service providers. We are key providers of unique solutions for successful transitions and deployments of network-based business models. Our range of services includes, but is not limited to:

  • Application Profiling
  • Server Load-Testing
  • IT Performance Management
  • Application Fault and SLA Management
  • Capacity Planning and Provisioning
  • Disaster Recovery and High-Availability Solutions
  • Network Trouble Shooting, QoS and IP Costing
  • IT Security Reviews and Penetration Testing
  • COBIT IT Auditing Projects
  • 24/7 SLA Monitoring and Support Solutions
  • SQL High Performance Tuning

Our service range is complimented by a wealth of knowledge and expertise gained from supporting the following well known clients:

SymteQ ensures the underlying technology foundation - from the network to the IT systems to the application environment - are merging your business requirements with a real technology solution, providing a high performance, cost effective network for your organization

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